Use and Sharing of Information
Our return policy
If you are not satisfied with your purchase, please contact us by phone. Returns on events and workshops are not offered, but feel free to contact us to discuss if you feel there is an issue. Returns on any purchased artwork is non-refundable. Deliveries take on average 20 days or less to arrive, depending on your order and the shipping method used. To increase shipping security, a delivery receipt may be asked from you by the delivery company. If the product has still not been delivered after 30 days of purchase date, the customer is entitled to a refund of the purchase in full. Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. For each individual order, we select a shipping method that will provide both value and speedy delivery. Standard shipping methods include the United States Postal Service, Canada Post and Purolator. Please note that customers outside the USA shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.